Maire Williama(Thursday, August 10 17 02:07 pm BST)
Very pleased with the service at Flawless. I'd been meaning for years to have a very old, traditional, engagement ring made into 2 stacked diamond rings which I could wear but then pass on to my two daughters. I'm delighted with the rings as they look beautiful together, but also individually. They look wonderful, very modern and the whole process could not have been easier.
Sandra McKay(Thursday, July 13 17 04:47 pm BST)
Dear Rob, and the team at Flawless,
We’re just back from our wedding / honeymoon and I wanted to drop you a line to say how much I am loving wearing the rings you made.
The positive testimonials on your website were the reason I came to see you, looking for advice and ideas on remodelling some inherited rings, so I thought it was important to add my own words of thanks!
The whole experience was great, from our first meeting when you explained about the stones we had and suggested various ideas. There was no pressure at all, and you helped me decide what would work, and understood perfectly what I wanted. I’m totally thrilled with both rings, which are modern, simple and stylish.
I’ll be very happy to recommend your expert services to friends.
Cerys(Wednesday, July 12 17 10:57 am BST)
I can't thank you enough for making my wedding ring perfect - I was wary about letting it go as it means so much to me, but knew it just wouldn't last as it was. I'm so delighted that you managed to mimic the original ring so closely and use all of my (very sentimental) diamonds, but you also knew that it needed to be set slightly differently to last forever! It now feels solid and sparkles beautifully, and is a much much improved version of the ring we originally chose, whilst still retaining everything that was so special about it. I can't believe how much better it looks, and I can't stop looking at it! Thank you for doing such an amazing job, I would recommend you to anyone in a heartbeat.
Thank you again for everything.
Vivienne(Tuesday, July 11 17 01:31 pm BST)
The name Flawless is the absolutely perfect name for the expertise, craftsmanship and quality which is on offer at Flawless.
They have re-made my broken engagement ring giving it a better setting than its original and Rob noticed some diamonds loose in another ring I was wearing at the time and secured them.
Also their team designed and remodelled a clipped ring giving it a new lease of life. A finished picture of how it would look was sent to me beforehand for discussion.
I would certainly recommend Flawless as the perfect choice whether it's just to enlarge a ring, repair, remodel or a new design made.
I can't thank them enough for transforming my rings.
Pip(Friday, July 07 17 06:03 pm BST)
Words cannot express what Flawless has done for me. I lost my mum in July last year and inherited her wedding and engagement rings plus others handed down to her in the family. Rob very skilfully redesigned the rings into a necklace for me to remind me of my parents. He also redesigned my engagement ring and wedding ring including gold from my mums ring. I will have my parents with me forever. Thanks Rob for keeping my memories alive.
Mel(Tuesday, May 23 17 06:22 pm BST)
I have always wanted to give my wife the engagement ring I wish that I could have afforded when we were young. Flawless took the original solitaire ring, mounted the diamond into a gold signet ring and incorporated the gold into a new solitaire ring, adding a half carat diamond set in the Aurora mounting. Both rings are fabulous, Rob is an incredibly skilful jeweller and Shannon and Kaylie were patient and knowledgeable in guiding us through the design process. The whole experience has been wonderful and we recommend Flawless to anybody looking for something special.
Karen Brown(Saturday, May 20 17 08:23 pm BST)
Flawless Jewellery made a fabulous job of remodelling my trilogy ring. We gave them a picture of the design we wanted and the ring they created matched it perfectly. We can't thank the team at Flawless enough and highly recommend them.
Carole,Petts Wood(Tuesday, April 11 17 05:49 pm BST)
I cannot find the words to express my admiration for the skill and craftsmanship of Rob.
When we got married 50 years ago, I chose a wide ring made of links of three types of gold. The three colours of gold formed a pattern around the ring. Several years ago I had the ring made smaller and lost the pattern on the major part of ring. Recently one link broke on my ring and I took it to Rob to repair. The result exceeded all my expectations. The ring is now perfect, the pattern has been restored and it is as beautiful as it was when new!
Thank you Rob, it is a work of art!
Ross Shields(Saturday, April 01 17 09:47 am BST)
Couldn't have asked for a more helpful and professional Service. Choosing an engagement ring is a massively daunting experience for any man....but from the minute I walked into Flawless I knew I was in good hands! All the staff are extremely knowledgeable and enthusiastic, they are willing to offer advice but make sure you make the decisions. The ring itself was out of this world and I couldn't have been happier with it (neither could my now fiancé). A special thanks to Kaylie for everything! I will definitely be back for the wedding bands.....and eventually an eternity ring.
Libby(Saturday, March 25 17 08:35 am GMT)
I was recommended Flawless to remodel a 5 diamond ring my fiancé had inherited and we were not disappointed.
Rob and his team were fantstic and gave great suggestions and advice to guide us through giving the diamonds a new life in a new setting. They took time to talk to us and explain the processes. The design pictures were very helpful.
The final result is absolutely beautiful and I couldn't be more pleased! I feel very lucky to be able to keep the family diamonds and give them a new life.
Thank you so much!
Joe(Tuesday, March 21 17 03:59 pm GMT)
Hello Flawless team,
I thought you would want to know that your beautifully made ring was accepted by my now fiancé. She loved the ring and even more importantly it fit.
Thank you again for making the most special and individual ring. We are very grateful.
Already thinking about designs for the wedding rings.
Pam Ashcombe(Friday, March 10 17 11:22 pm GMT)
I just want to say I love my new rings, my sapphire and diamond ring is beautiful and I love to wear it. My single diamond is what I would have chosen for my engagement ring if we had had the money at the time. Both rings included stones from both our mum's rings which makes them all the more special. Shannon and Rob were rest and helped us make something special even though we didn't really know how to go about it. Lastly Geoff decided to have 3 sapphires added to his wedding ring, the stones were from his mum's ring. He absolutely loves it!! So do I. Thank you all so muc and would thoroughly recommend you to anyone with just a small idea which will become a 'gem' with your help. Thanks again!!
Sarah Phillips(Friday, March 10 17 01:54 pm GMT)
We had our wedding rings made in October & they are both absolutely gorgeous! Mine was remodelled using diamonds from my late Mother in Laws' Engagement ring. It looks amazing!
Peter Perchard(Friday, March 10 17 01:45 pm GMT)
I ordered a ring for my wife to celebrate our 10th wedding anniversary. It was a surprise and after speaking to the staff at flawless I decided on a half eternity ring. I was really happy when it arrived and when I gave it to my wife in Paris on our weekend celebration she was speechless. We are both so happy with the quality of the ring and will not hesitate to use flawless again in the future.
George(Friday, January 06 17 03:24 pm GMT)
I used Flawless on the recommendation of a family friend, and I am very pleased I did.
I went in with an image in my head of the engagement ring I wanted for my Fiancée, and this was delivered exactly as I wanted it to be.
From the very beginning, everybody in the shop was knowledgeable, friendly and helpful and I wouldn't hesitate to use them again at all.
Laura(Thursday, December 22 16 04:01 pm GMT)
Dear Shannon and all at Flawless
Just received my ring well it is really beautifully made and it surpasses all my expectations!!!
I really appreciate the care and attention to detail to reproduce the design we have worked on. The design also lends new and much needed life to the diamond. I will recommend you far and wide and wear the ring with pride remembering my parents to whose memory it is dedicated.
I hope to be able to work with you again in the near future.
Merry Christmas to the whole team and a really happy start to 2017.
lianne Gold(Thursday, December 08 16 06:43 pm GMT)
I chose Flawless as the communication I had with Rob was very good. He was open to suggestions and forthcoming with ideas on how to change my broken engagement ring into something I'd be happy to wear. He put me at ease and didn't make me worry that I was being a nuisance when I bombarded him with pictures of my broken ring. I was happy with the makeover on my 20 year old ring. Like it so much more now and hope it lasts another 20. Would happily buy again from Rob and the the ladies at Flawless.
Paula Chambers(Wednesday, December 07 16 01:28 pm GMT)
Rob made me beautiful eternity ring for my wedding anniversary. White gold and diamonds. My wedding ring is almost a wishbone shape so not a regular band and probably not any easy shape to work with. The new ring fits it perfectly. It's as though they were both made at the same time.
I am so very pleased with the ring. It is everything I wanted it to be and more!
It has been admired by so many people and it makes me happy every time I look at it.
Thank you so much.
Wendy(Tuesday, December 06 16 12:01 pm GMT)
I am absolutely thrilled with it!! My goodness, it doesn't look anything like the other one and the setting has improved the look of the stone immeasurably.
Huge thanks to Rob and to you for all your wonderful workmanship, care and customer service.
You said the eternity ring would look new, and it most definitely does. I feel like I've got a new 'old' ring! Absolutely amazing.
Thanks again - it now feels a very special piece of jewellery, and it's lovely to know what the stone is quality wise too - really pleased.
Caroline Wilshaw(Friday, December 02 16 06:05 pm GMT)
I have bought new pieces and had heirlooms remodelled at Flawless. I actually wouldn't go anywhere else. Rob and his team are amazing. Their work is as the names suggests, Flawless. I recently purchased some beautiful diamond earrings for my daughter's special birthday and they are perfect. Thank you so much.
Fiona(Thursday, December 01 16 01:39 pm GMT)
Just to let u know that the ring is perfect. It is absolutely beautiful and so happy with it.
Thank you so much for all the time u have given this and the superb job you have done.
The communication and service has been excellent and I can't thank you enough
Adele & Kelvin(Tuesday, October 11 16 11:57 am BST)
Hi Rob (and Kaleigh of course!),
We just wanted to drop you a note after collecting our rings yesterday.
We are both completely in love with them and are absolutely thrilled with how they turned out. We are so glad that we found you and worked with you (and trusted your advice!) as they are absolutely
What’s really great about both rings is that as you turn them or look at them from different angles they look completely different, plus they are so easy and comfortable to wear which as you know is
really important for Kelvin being a chef.
Anyway, we just wanted to thank you both again!
Adele & Kelvin
Rachel(Saturday, October 08 16 09:01 am BST)
Love my new trillion ring that I got made specially for having my new baby boy
A very beautiful sentimental piece
Aimee holland(Tuesday, October 04 16 08:13 am BST)
Thankyou for my stunning and very cool gold and onyx signet ring we disgned together!!!!
I can't stop wearing it.
Penny(Friday, September 30 16 01:18 pm BST)
Dear Flawless Team
Thank you for my beautiful sapphire eternity ring which arrived this morning. I am going to enjoy wearing. I have small fingers and it looks lovely, a nice fit.
With best wishes
Angela Fraser(Wednesday, September 28 16 02:59 pm BST)
After 10 years of being lost behind the fireplace Flawless took my battered engagement and eternity rings, along with my wedding ring and made them into a beautiful jewelled band. Exactly what I had
asked for. Thank you!
Faye(Saturday, September 17 16 03:52 pm BST)
After 10 years of marriage my wedding ring was looking worn and scratched..I took it to flawless in Westerham and I have just got it back....I am over the moon... It looks brand new...sparkling and
shiny.. I love it...thank you so so much x
Jacquie Syms(Wednesday, July 27 16 08:46 pm BST)
A friendly, helpful and patient service from start to finish.
My daughter loved her thumb ring and the personal attention she received
A lovely piece of jewellery
Katie(Wednesday, July 27 16 06:30 pm BST)
Flawless have transformed the ring my Granny gave me into two beautiful, modern stacking rings using the diamonds, gold and moonstone. I now wear them everyday after having the original ring in a
jewellery box for years, they are truly lovely. Shannon was brilliant and was able to offer design ideas, listened to what i liked/didn't like and kept me up to date with the progress. I would
recommend Flawless to anyone looking for a unique piece of jewellery
Kelly Dunn(Tuesday, July 26 16 04:36 pm BST)
I last wore my engagement and wedding rings nearly 8 years ago. My fingers has got bigger during pregnancy. My engagement ring was a platinum full set eternity ring and no place would help me get it
made bigger. That is until I found Rob and the team at Flawless. They made my engagement ring big enough for me to wear again. They also corrected the nightmare work done by another jeweller on
making my wedding ring bigger. I am so happy with the results and that I now can wear both rings. I will never go back to a high street jewellers again. Rob has a customer for life! Thank you guys
for what you have done for me as I thought my eternity ring would be in the loft for a very long time.
Jenny(Saturday, July 23 16 08:26 pm BST)
My engagement ring had been sat in a box for over 20 years, for my 50th birthday my husband treated me to a new ring using the original diamond. Whilst I had an idea what I wanted my new ring to look
like Flawless helped with design ideas and then continued to make a perfect engagement ring which I can wear everyday along with a wedding band which was made to match. I am very happy to recommend
Flawless, their customer service is excellent and I am very pleased with my new rings.
Faith(Thursday, July 07 16 08:56 am BST)
We couldn't recommend Flawless Jewellery highly enough. The service was excellent - everyone was so friendly and helpful. my engagement ring is perfect, and we both love our wedding rings, and thank
the team so much for everything.
Victoria Clancey(Tuesday, July 05 16 01:53 pm BST)
What an excellent service from start to finish, I had no idea I could love a ring so much? Rob has worked his magic bringing my old ring back to life with an added sparkle. Will definitely recommend
flawless to all my family and friends! Vic
Fiona(Saturday, July 02 16 08:41 am BST)
Thank you for helping me design beautiful necklaces for my daughter's 18th birthday. You are real experts at what you do and made this a wonderful customer experience. She loves the necklace. Many
Justine Nugent(Friday, July 01 16 04:26 pm BST)
I came across Flawless when I was searching for a local jeweller to make a ring I had in mind out of old, no longer loved bits I had. They were absolutely amazing, they listened and gave me ideas I
wouldn't have thought of myself. The result was a fabulous stack ring which I completely love. It's different, eye catching and sparkles lovely. I would totally recommend Rob and his team they were
fantastic from start to finish. Thank you once again.
Roz(Friday, July 01 16 09:52 am BST)
I would definitely recommend Flawless (and hope to be back in the future!). They really listened, made good suggestions and the finished product (ruby necklace and earrings) is beautiful
Su parsons(Thursday, June 30 16 05:33 pm BST)
Thank you to all at flawless for helping me mark my daughters 21st with a beautiful diamond necklace. You helped me with the design and met the very short deadline i gave over the Christmas period. I
was thrilled and so was she :-)
Gillian Reidy(Thursday, June 30 16 12:05 pm BST)
I had a 3 stone diamond ring completely reset in a modern design in white gold. It is absolutely beautiful and looks like a new ring. I was so please with the service and advise I received at
Flawless and would wholly recommend them.
Laura & James(Thursday, June 30 16 05:45 am BST)
Highly recommend FLAWLESS a wonderful Jewellers!
A lovely experience from start to finish in designing our Engagement ring, choosing the diamond, agreeing on the band and requesting a unique 5 claw setting meaning something to us both making it
extra special - thank you Rob for creating what we wished for and Shannon for your guidance and assistance, keeping us informed of progress and your follow up after care. 10/10 Flawless
Carly(Wednesday, June 29 16 02:42 pm BST)
Love my earrings and absolutely LOVE my new ring created and designed by Rob at Flawless. Brilliant service and can't wait for my next piece...one day hopefully. cannot wait to see my ring. Will
definitely be coming back to Flawless xx
Jane Ashby(Thursday, May 12 16 01:47 pm BST)
I had my Mum's wedding ring remodelled at Flawless. Rob and Kaylie took time to discuss the design with me and I was absolutely delighted with the result, not to mention that Rob pulled out all of
the stops so that it was ready for me to collect the day before Mothering Sunday. I have had so many compliments on the ring and I now have something very precious that I can wear. Thank you
Ellie(Thursday, April 07 16 10:59 am BST)
Thank you so much for my stunning ring, you have an incredible team. After much patience and design ideas back and forth you've created something that I absolutely love. Highly recommend this
jewellers very professional and the loveliest people.
Bernadette Briant(Monday, April 04 16 09:09 am BST)
Rob was recommended to me by a friend and I'm so glad. After 30 years my wedding ring and diamond ring were no longer wearable and needed remodelling. Rob understood me perfectly and came up with a
design of two matching gold rings with my diamonds set into one. I collected them last week and was overwhelmed by what he'd done. Somehow my diamonds look twice as big! Thanks Rob for your idea,
talent and lovely service.
Rachel Avery-Mercer(Saturday, April 02 16 10:34 am BST)
Firstly, the team at Flawless secretly and perfectly helped my now husband design my engagement ring. Based upon the design of my late grandmother's engagement ring, I was so overwhelmed when I saw
it. Of course then it had to be Flawless designing my wedding band too. After lots of discussion and design ideas, we went for an orange blossom engraving with a neat beading edge. When I saw it for
the first time I was in love with it! It sparkles beautifully and the two rings fit together perfectly. Both Shannon and Kayleigh were fantastic, so helpful, friendly and attentive! Thank you
Flawless, from a very happy Mrs M! X
Kim Curtis(Thursday, March 31 16 10:26 pm BST)
Just picked up my last two rings. Beautiful, Rob gets it right every time.
I didn't know what I really wanted, what I got is exactly what I wanted. Thank you Rob for your patience and Kayleigh for your lovely customer service.
Joanne(Wednesday, March 30 16 09:35 pm BST)
Excellent service and remodelled my wedding rings perfectly
Mr Gary Minshull(Wednesday, March 30 16 10:48 am BST)
I have come back to Flawless Jewellery time and time again. The service quality and designs is unique in itself thank you Rob and his Team for being that specialist jewellery shop everyone needs.
Fran Goodger(Monday, March 21 16 01:20 pm GMT)
My ring is beautiful and I've received so many comments complimenting it. The service I received from Flawless was excellent, Rob is a very dedicated and gifted jeweller and all the staff were
friendly and always helpful.
Kim Curtis(Friday, February 19 16 09:55 pm GMT)
Wow, just picked up my first of three rings being remodelled by Rob . I wanted to cry but was too embarrassed in front of the team. To see the beautiful ring Rob made was just beyond my imagination.
From the very start of the procedure the team make you welcome relaxed and feel so secure in the expert knowledge they have. Rob is a true Artisan. Thank you Thank you Thank you x
Lydia Nicholson(Friday, February 19 16 03:27 pm GMT)
We recently used Flawless for our wedding rings and received an excellent, friendly service.
We designed our rings and used jewellery we no longer wore and added them to the rings, we loved this unique idea and made them even more precious.
We would recommend Flawless to all our close family and friends and will be coming back our selves for anniversary gifts.
Thanks for an outstanding service.
Hannah(Tuesday, December 22 15 11:03 am GMT)
Hi Kaylie, I received the ring today! I'm so happy with it, it's beautiful. Thank you so much! Kind regards, Hannah
Tom Bird(Wednesday, December 16 15 04:53 pm GMT)
I want to thank Rob and all the Flawless team for their outstanding work and service I received recently. They took a family treasure and transformed it into a wonderful engagement ring. It did the
job... She said yes! The advice I got from the team was excellent, and I was more than happy to take it. Rob is a real craftsman, and his pride shines through, literally, in the quality of his work.
Highly recommended. Thank you guys.
Lynne and John(Friday, December 11 15 11:09 am GMT)
We were recommended to use Flawless and were not disappointed.
Rob and Kaylie provided a fantastic service, they were very patient and reassuring with lots of good ideas. We had new engagement and wedding rings made having partly utilised some inherited items
and Rob was sympathetic and understanding about the sentimental attachment we had to them.
The quality was second to none and Rob met a very tight deadline at a busy time for him.
We will certainly be using Flawless again
Sue Cook(Thursday, December 10 15 07:10 pm GMT)
A friend asked me if I knew of a jeweller who could make a bracelet for her grandson. I recommended Rob at Flawless as I had bought jewellery from his shop &, also had some jewellery repairs done
by him. Rob was very helpful and as the friend lives in the USA he had to work from a photo. The bracelet was finished within the estimated time and they are very pleased with it. I would highly
recommend Flawless as Rob is a master of his trade and the team provide an efficient & friendly service.
Stacey Taylor(Monday, December 07 15 10:03 am GMT)
Rob & Kaylie
Just a quick note of thanks for the amazing job you have done on my ring.
I appreciate all the effort you go to, to ensure the very best standard of work which is always reflected in the finished article. Best wishes Stacey
Amelia(Thursday, October 15 15 03:45 pm BST)
Dear Flawless Team,
Just wanted to thank you for AWESOME Skull ring and personal note enclosed. I really appreciate the advice Kaylie offered me when I was deciding on size and yes, husband-to-be is sure to love it! And
if not, I'll be wearing it!!!!
James(Tuesday, September 08 15 08:22 am BST)
To Rob and your team,
I can't thank you enough for the engagement ring you made for my now fiancé! You are a perfectionist and that shows with all your work you have in your shop and with the bespoke engagement ring you
made for my fiancé.
I highly recommend using Flawless for any jewellery. They are in my opinion the friendlyist and most professional jewellers I have come across.
My fiancé and I will definitely be coming back for our wedding rings and if we ever need any jewellery we know where to go to.
Thank you all again!!
mary search(Friday, August 28 15 07:35 am BST)
Rob made me a ring for my 60th. I showed him the design I wanted and he drew a picture and create my ring just as I wanted. I never take it off.
Susan Bingham(Saturday, July 18 15 11:08 pm BST)
I have had a lot of my jewellery cleaned and most recently many of my rings resized, Flawless did a great job and made it all very easy and they were so helpful in advising me of what will work best,
i recommend them for all types of Jewellery work as they get the job done in a professional and elite manner.
Well done i am so happy with all you did.
Michelle & Lee Trivett(Saturday, July 18 15 04:29 pm BST)
We purchased the skull ring from Flawless Jewellery a few years ago and love the detail and craftsmanship in it. So going to Rob for our wedding rings was our first and only choice. We spoke to him
about what we liked and left the rest to him, Kaylie and Shannon. Lee's skull ring with bride and groom engraving is by no means traditional and he wouldn't have it any other way. The detail is
stunning and designed from Rob's imagination (we chose not to have any feedback in the rings after our initial discussions with him). My diamond wedding band is stunning, I love it and the hidden
extras are perfect. They are both so much more than we could ever have wished for and we can't thank the team enough. Our choice not to have any input in the designs reflects how much we trust Rob!
We have already ordered some more custom jewellery from them and will definitely use them again!
Nina(Thursday, July 16 15 12:03 pm BST)
Hello Rob and team
I just wanted to say a massive thank you for the ring you created for my sister, it was her 40th birthday yesterday and we gave it to her at dinner. She loved it and popped it straight on her finger
and it didn't come off all night and it was a perfect fit. You created a beautiful and delicate ring just like I asked with a big stone and it looked stunning on her dainty fingers.
It was so nice to give her something that meant so much from all of us.
Thank you for making that happen
Sarita and Gary Jerreat(Thursday, July 02 15 03:46 pm BST)
If you are contemplating having a ring re-modelled or a new ring made, the team at Flawless offer the complete service.
Kaylie and Shannon are both helpful, professional and knowledgeable. Kaylie guided me through the process of designing a bespoke ring (by re-modelling my engagement ring) from an idea I had she
translated this to the final design on paper, and of course Rob who is a true craftsmen; ultimately made my bespoke ring come to life.
I am so grateful to them for my truly amazing and unique ring, and will treasure it and wear it with pride forever.
I cannot thank you all enough, the whole team are truly "Flawless" caring and dedicated.
Andy(Wednesday, June 17 15 06:36 pm BST)
I went to Kaylie looking for an enagagement ring, with no real idea of what I wanted, or how you even go about designing something! She was very patient, helpful and knowledgable and gave me some
really good impartial advice about styles, shapes, colours and diamonds. We ended up with something beautiful and unique and we're really greatful. Genuinely don't know what I would have done without
Kaylie through the process!
I would and I have recommended Kaylie and Flawless for anyone in a similar boat!
Christine Wise(Friday, June 12 15 09:43 am BST)
I went to the Chislehurst branch of Flawless Jewellery because my eternity that i loved had broken ,it couldn't be mended so i asked if one could be made exactly the same but this time with real
diamonds,it was made and i love it,can't stop looking at it.Thank you so much .
Felicia Jeavons(Wednesday, June 10 15 11:57 pm BST)
Cannot thank Robert enough from 'Flawless Jewellery', Chislehurst, for his advice, expertise and kindness! I was a customer from 'hell' with doubts and was received with the utmost respect and
patience. The end result was truly 'Flawless' and hasn't left my finger. Will definitely go back. Have recommended this talented family to several friends already.
Gavin & Laura(Wednesday, June 10 15 08:37 pm BST)
Rob and his team made us feel very welcome when my husband approached them with the idea of resetting a ring with a new stone for our wedding anniversary. After an initial consultation, I visited the
Chislehurst branch of Flawless to select the gemstone from a range which they were happy to provide. It was a very special occasion, not daunting, and lots of fun! I am extremely pleased with the
result - I chose well!
Amy Bensley(Wednesday, June 10 15 07:34 pm BST)
I had this ring made for my 18th Birthday and I love it! Such a unique design and made so quickly. I would thoroughly recommend this jewellers.
Elizabeth Barwick(Tuesday, June 09 15 09:45 am BST)
I went to the Westerham branch of flawless jewellery,because my friend had said they were lovely and attentive, and I did not have thousands of pounds! also I live in the town.I had a £500 budget
they did not make me feel any less important than someone spending a lot more, after a few consultations and chats to Kaylie the young lady there they made me a gorgeous white gold ring with a
cluster of real diamonds as I say real ones! The ring has a fab sparkle and it has been made just for me so it is unique, I am delighted with it and will deffinately return again probably in the
autumn to have some earrings made for the festive season, please try Flawless they give a lovely personal service, and will help in any way even with a smallish budget like me they made me feel
special Elizabeth X
Clare(Friday, June 05 15 03:18 pm BST)
To Rob, Shannon & Kaylie,
Thank you SO much for making me a pair of beautiful earrings. They are truly lovely and were a complete surprise! You are a great team - so pleased to have Flawless in Chislehurst.
Love Clare x
stella(Tuesday, March 31 15 09:59 pm BST)
Although I would like to express my thanks to Rob, Shannon and Kylie for persuading my husband to buy the tsavorite and diamond earrings for my birthday, all I can actually do is shout
YAAAAAAAAAY......very loudly! Very happy, despite another year on the clock, thanks to Flawless.
Fran and Brian Saunders(Saturday, March 21 15 03:20 pm GMT)
I could not wait to publicly thank Kaylie Rob and Shannon for the beautiful ring created from three old but loved rings I had. I now have the most perfect piece to wear with my newly polished wedding
ring. I cannot thank you all enough, Kaylie for her expert knowledge and perfect suggestions on the new ring, Rob for his obvious ultimate expertise in creating beautiful jewellery and to Shannon too
who clearly has the same "Flawless"
expertise and courteous and professional approach. I cannot recommend this team enough. Fran Saunders
Katie and Jonny(Sunday, March 08 15 07:53 am GMT)
My partner bought a engagement ring for me from Flawless. The service was exceptional, the ring arrived early despite it being christmas, and it is truly stunning. I can't stop gazing at it. We live
quite far and so hadn't seen the ring before it arrived, but it looked as expected; better even. We also then had to get it resized but I had it back on my finger in about two days. We couldn't
recommend Flawless highly enough.
Louise Elgood(Tuesday, February 10 15 01:10 pm GMT)
Absolutely delighted with my beautiful eternity ring. It was a pleasure to create something unique and your expertise and support during the process were greatly appreciated. Many thanks.
Paula Ward(Tuesday, January 13 15 11:42 am GMT)
I saw Rob and Shannon 3 weeks before Christmas and asked if they could make an eternity ring using the stones from an existing ring that I had. I was assured that thiswould be no problem, I stressed
that as it was not a Christmas gift I was not in a hurry, imagine my surprise and delight when a week before Christmas I receviced a call to say that the ring was ready. When I saw the ring I was
amazed - it is beautiful. Thank you so much Rob and Shannon, I will certainly return and also recommend you wholeheartedly. Dedicated, professional, with a caring attitude to make perfect jewellery.
Jean Bowen(Saturday, January 10 15 08:10 am GMT)
Thank you Rob for restoring a very sentimental ring to its former glory. It looks better than I ever imagined and Jamie was over the moon. Shannon thanks for all you hard work, I must have driven you
mad. Once again Flawless works wonders xxx
Charlotte(Friday, January 09 15 11:17 am GMT)
The rose gold bracelet is amazing - unique and beautifully made. It looks fab with the rose gold rubellite ring - thank you so much
Charlotte(Friday, January 09 15 11:08 am GMT)
The rose gold bracelet you made specially for me is amazing - beautifully made and stunning . It looks great with the rose gold Rubellite ring!!- thanks so much
Mary Moore(Thursday, January 08 15 09:15 pm GMT)
Friendly atmosphere and lovely staff who took note of my instructions as to what I wanted. Kept me informed, and even rang to check on a detail before commencing work. Excellent workmanship, I was
delighted with my bracelet made to my personal design.
Pauline Skerrett(Thursday, January 08 15 06:30 pm GMT)
Flawless gave fresh life to two very loved but old rings both of which had lost a stone. They used the stones I had to make three stack rings which work really well together. Rob interrupted my idea
into three separate rings which look stunning together. The craftsmanship and professional approach is first class and more importantly I love wearing them!
I have no hesitation in recommending Fawless.
simon klarmann(Thursday, December 04 14 06:55 pm GMT)
I must say that the workmanship was first class, the service brilliant and my wife loved it.
stella(Sunday, November 30 14 12:37 am GMT)
We know Rob is cutting edge but, please, go look at the small, neon creatures with individual sterling silver rings. I bought 3 but would like every, single one of the others, so seriously tempted
(not difficult in Flawless!). Just the perfect present...Thank you Shannon!
Nicola & Darren(Wednesday, October 29 14 06:00 pm GMT)
Rob & Shannon at Flawless Jewellery are fantastic.
Read our minds from beginning to end & the final result a beautifully crafted engagement ring.
Highly recommend, Many Thanks.
See you again for all future rings.
Chris McCall(Monday, October 13 14 10:31 pm BST)
Rob and everyone at Flawless are fantastic. I purchased my wife and my own wedding rings from them and after spending weeks visiting various jewellers really felt that everyone at flawless take the
time to get to now you individually and are not just after a "quick sale". I are since brought a couple of other pieces from them. The quality and customer service is second to none! I would highly
recommend them. Top class
Trina Black(Tuesday, September 23 14 01:13 pm BST)
Dear Rob, Shannon & Kaylie
I just wanted to write a few words to you all to explain how incredibly pleased I am with the entire experience of choosing and purchasing both my adorable engagement ring and beautiful wedding
As you know, I have been very unwell for the past 2 years and on our initial meeting, with only 8 weeks before the wedding, I felt extremely pressured and frustrated that I had not been well enough
to visit different jewellers and properly research what was available. Visiting you, at the Chislehurst shop, alleviated all of that and almost from the moment I sat down, I felt a sense of calmness
and excitement and there here, I was going to find the perfect rings, which of course was true.
Receiving my engagement ring from David, in front of all our guests on our wedding day was really wonderful. Both that and my wedding ring together are so beautifully stunning and I absolutely adore
them. David is very happy with his ring too.
Having such beautiful rings made by you, really is wonderful, thank you so much. Both David and I would also like to thank you for the lovely champagne and scrumptious biscuits (we haven't eaten them
all yet but they are delightful).
And finally, just to say, I look at my rings every day which makes me smile and I am so very happy that they have been made by you. I really will cherish them for the rest of my life.
With very best wishes, Trina Black
Nicola Dwyer(Sunday, August 24 14 06:46 pm BST)
Rob has transformed a ring with sentimental value which I would have never worn into a beautiful piece of jewellery which will be cherished. He not only managed to create a piece of jewellery which
is to my taste but when I showed the ring to my mum she said she could still see something of her grand-mother's ring in the new design.
My second ring from the team at Flawless and I'm sure it won't be the last!
Rob(Wednesday, July 30 14 12:17 pm BST)
I went to Rob and Shannon to have an engagement ring designed for my girlfriend.
We talked it through, Rob listened to exactly what I wanted, worked to my budget and we couldn’t have been happier with the result. I was worried that getting the ring would be stressful but Rob and
Shannon were excellent.
We were delighted with the ring and the level of service we received throughout the buying process.
Karen(Friday, June 20 14 03:03 pm BST)
Dear Robert, Shannon and all at Flawless Jewellery.
Thank you so much for my wonderful ring - I absolutely love it. So many people have commented and have loved it too. Been recommending you like mad! Many thanks again, with very best wishes Karen
Laura Green(Thursday, June 19 14 03:11 pm BST)
I have tears in my eyes, what a beautiful engagement ring you have made for me.
It has been such a brilliant experience from choosing designs, diamonds & mounts, everything has been a joy.
I am a fussy customer & Rob fulfilled all my dreams and expectations for an engagement ring. I am one happy lady & so is my fiancé!!
Thank you for all your help & skills. We will be back for our wedding bands.
Anne Warden(Tuesday, June 03 14 04:46 pm BST)
I recently had some diamonds from my late mother's ring made into earring for my two daughters. Rob set them into white gold in a beautiful classic setting. They are going to be thrilled with them. I
had three gold rings which were my mothers - which Rob took and now I am the proud owner of one of his fantastic daisy rings. My Mother would have loved it - as I do! Thank you for such care and
attention to detail.
Nicola(Thursday, May 29 14 06:53 pm BST)
I very was impressed by the professionalism and exemplary customer care from Rob and Shannon, nothing was too much trouble.
It was important to my daughter that Rob remade her ring before we moved away and he has not disappointed. The ring is stunning and the quality of the craftsmanship is second to none. Thank you
Louise Bailey(Thursday, May 01 14 03:12 pm BST)
I recently visited the shop with my nan's engagement ring that I wanted to be resized and re-banded from yellow gold to rose gold. We discussed the options of which gold would be more suitable for
the look I wanted, and the look of the newly designed ring.
When I collected the ring, I could not have been happier with the result. It was exactly what I wanted and the workmanship was exceptional. The original piece was over 75 years old and now has been
completely modernised. The ring was also cleaned and the overall result was amazing.
I just wanted to say thanks again and I am now thinking of which piece of jewellery I can have made next.
Laura Spencer(Monday, March 24 14 11:36 am GMT)
For my 21st Birthday I wanted to have a diamond left to me by my grandmother set in a ring. Rob had previously designed a great ring for my sister so was an obvious choice for me. I knew the design I
wanted and I only needed to a brief outline for Rob to know what I was talking about. He was quick to show examples of potential designs and narrow down an idea of what it was I wanted. I went for
one fitting during the process of making the ring and the final product I received is perfect. The design is exactly how I imagined it, the diamonds are perfectly fitted, the shape is lovely, and it
is absolutely stunning. I could not be happier with the finished product, and I would definitely recommend Flawless Jewellers not only do they produce amazing products but they deliver excellent
customer service. Thank you so much, I will definitely be returning in the future.
Nina Fortune(Sunday, March 16 14 10:23 am GMT)
We went to see Rob with a stone that is very precious to me. He listened to my ideas and created a fantastic design for the stone. I was extreamly impressed with the quality of service, friendliness
and professionalism. All the staff communicated with me at every stage of the ring being made. I’ve had so many compliments from family and friends on the ring and I'm already planning my next
project to work with flawless.
Peter(Tuesday, March 11 14 08:05 am GMT)
Flawless made a bespoked eternity ring as a surprise xmas present. It is the most amazing piece, the colour and clarity is second to none. I would recommend flawless for anyone looking for quality
diamonds with superb customer service.
Rachel(Tuesday, March 04 14 09:40 pm GMT)
Rob has made my wedding earrings, engagement ring, wedding ring and now the most recent piece, an eternity ring.
I am very pleased with flawless and I absolutely love my jewerelly especially my engagement ring, everybody comments on how beautiful it is.
I'm sure I'll be back for another item of jewerelly soon!
Mrs Q(Saturday, February 22 14 09:53 am GMT)
Flawless repaired and restored my shattered diamond and white gold wedding ring so beautifully I think it actually looked better than the day I bought it. They also repaired a three-stone diamond
ring invisibly and gave me good advice on another solitaire. I'll be using their expert and professional service for all my jewellery repairs from now on. And it's on my doorstep too.
stella(Thursday, February 20 14 08:40 pm GMT)
We have loved every purchase made from Flawless. Each piece has been unique. This time (husband's special birthday) I really welcomed the individual attention to requirement (and detail) from Rob and
Shannon. The money clip is so personal and just surpasses all expectation.
Lorraine(Friday, February 14 14 08:59 am GMT)
As a returned customer I can always praise 'Flawless Jewellery' for their brilliant customer service and Rob has just created a wonderful ring which I am more than happy with. Thank you
Vivien Bland(Wednesday, February 05 14 04:11 pm GMT)
The ring was just right as a replacement for my 35 year old wedding band and I do appreciate that you were careful to make it just the right weight...substantial enough not to wear quickly but not
too heavy for a pianist!
Hope to visit the studio again in the future.
Sam B(Wednesday, January 29 14 02:34 pm GMT)
I came to Rob and Shannon after I read the testimonials on their website.
I was looking for a jeweller to combine my wife's wedding and engagement ring with my late Mothers diamond engagement ring.
I spoke with Rob and we went through some designs and the possibilities available to me.
Rob was very honest and very considerate of my budget. We finally worked it out and the end product was amazing. My Wife was extremely happy with her new rings. I will definitely be visiting Flawless
Also Shannon was very polite and respectful in all our email conversations. Many thanks
Luke G(Tuesday, January 28 14 03:30 pm GMT)
I came in to see Rob with my grandmothers engagement ring, three stones that I wanted set in white gold, originally yellow, and in a more 'modern' style than the traditional piece I had. After
discussing my options and going through styles I settled on a design and Rob got to work. He had the ring finished in just 3 weeks in time for a Christmas day proposal and all I can say is what an
exquisite piece he created, my now fiancé loves the ring and everyone that see's it comments on it, Robs craftsmanship is second to none and the service I received from flawless was simply exemplary.
I have recommended them to my family, my mother has just had a wedding ring made by Rob to fit her engagement, another fantastic piece, and friends and will continue to do so, thanks for making such
a special moment perfect. I will be back for the wedding rings.
Karen Warren(Monday, January 27 14 11:39 pm GMT)
Flawless have made the process of commissioning an unusual ring for my birthday much easier than I expected. Their advice & knowledge were invaluable. The finished ring is absolutely wonderful
with exceptional detail. For anyone wanting a piece of beautiful jewellery that is totally unique to you, you can only go to Flawless.
Jean Bowen(Monday, January 27 14 07:53 pm GMT)
A big thank you to Rob and everyone at Flawless.
After 36 years my engagement was looking very sad, it is now back as good as new, in fact better than it's original look. Rob has restored it to the original design incorporating stones from my
eternity ring and delivered exactly what I'd asked for.
I had put off having it done for so long as It held such sentimental value and I never imagined I would get just what I wanted and to such a high standard.
I would certainly recommend Flawless Jewellery to anyone and a visit to the shop is well worth doing, a lovely friendly and professional atmosphere.
Laura Wyatt(Monday, January 27 14 01:17 pm GMT)
I just wanted to take the time and tell you how truly pleased I am with my ring, it's beautiful and I've not stopped admiring it all day!
Thank you for all your attention and keeping me so well informed throughout on the earrings for Mum, my bangle and of course my ring!
Your customer service has been 1st class!
I will be back!
With Best Wishes
Ann(Sunday, January 12 14 10:13 pm GMT)
I was recommended to Flawless by my Son who was so pleased with an engagement ring Rob made for him. I would like to thank Rob for making me a wedding ring so perfectly to match my engagement ring.
The service which Rob and Shannon give is excellent, we will recommend to friends and family. Thank
you Ann and Colin.
Tony Hill(Tuesday, January 07 14 10:24 am GMT)
I was recommended to Flawless by a friend as I wanted to buy an engagement ring for my partner. Unsure of what stone to purchase, but knowing that my girlfriend liked princess and emerald cuts;
Kaylie at Flawless provided excellent advice and service. She visited me at my office in the City with a selection of stones to choose from. With guidance and information from her, I chose an
excellent emerald cut stone. Production began immediately and within three weeks my ring was ready to collect and was finished to an exceptional standard. Kaylie had been nice enough to take photos
of the ring at different stages of its development, which was a very nice touch, and something I could show my soon to be fiancée. She was very happy with the ring and she said yes! I have to say a
massive thank you to Kaylie and everyone at Flawless for providing a great product and service. I would have no hesitation in recommending them to others and we will be going back for our wedding
Diane Finn(Tuesday, November 26 13 05:17 pm GMT)
Huge thanks to Rob for completely re-modelling my 17 year old engagement ring after the diamond fell out! I absolutely love it! The service from everyone at Flawless was fantastic and I have already
recommended you to my friends and family.
Claire(Tuesday, November 26 13 11:15 am GMT)
I'd been given three rings I never wore. Rob listened to my specific needs,and adapted the stones to make a trio of modern looking rings so blingy and beautiful I'm happy to wear one or all of them
everyday. Thoroughly recommended!
Mary Search(Friday, October 18 13 02:31 pm BST)
I would like to thank Rob for my beautiful ring specially made for me for a birthday present. It is wonderful my family friends and work collegues always comment about it.
Lolly Ramlaul(Tuesday, September 03 13 02:43 pm BST)
Thank you Rob, Shannon and the team at Flawless for your fantastic, thoughtful and accommodating service. My wife loves the eternity ring you made for her and we would definitely recommend you to our
family and friends.
Amanda(Thursday, August 08 13 03:18 pm BST)
I've been visiting Rob at Flawless since they opened in Chislehurst, and I can honestly say I have never been disappointed. The jewellery I have chosen or had made has always been lovely - my latest
purchase particularly so. Rob made me some earrings with some specatcular Fire Opals and I'm thrilled to bits with them. The standard of customer care from the Flawless family is brilliant too, makes
everyone feel an extra special customer!
Duncan Anderson(Wednesday, July 31 13 11:39 am BST)
I had wanted to buy an amethyst ring for my wife to celebrate our first anniversary. Having looked in high street jewellery shops, we had an idea of what she wanted but thought we would speak to Rob
as he had previously re-set her engagement ring and handmade our wedding rings.
She described the idea to Rob and then Shannon sourced a range of different amethysts for her to choose from. We enjoyed trying them all out in the setting to see exactly what her ring would look
Two weeks later and I was able to collect the ring and present it to her. We're both really happy with it and since then I have had my watch serviced and refurbished by Rob also.
We wouldn't hesitate to recommend Rob and his team at Flawless, and will always speak to them first before buying any jewellery items.
Pauline Hodges(Tuesday, July 30 13 01:40 pm BST)
Thank you Rob for making my eternity ring. The fit is perfect. The service excellent. Also the cleaning of my wedding ring and engagement ring make them look brand new too. Would highly recommend.
wendy crome(Thursday, July 11 13 05:47 pm BST)
Thank-you so much for my Flawles experience.My Eternity ring as turned out just amazing.I cannot thank you all enough.Every thing went just as you said it would.The fit is just perfect I Love
Nichola Peagam(Thursday, July 11 13 01:35 pm BST)
I just wanted to thank Rob for my beautiful rings he made - all matching. I am never disappointed with the different pieces I have had made over the years.
Not only Rob, but the Team are fantastic, always going the extra mile for you. Great customer service.
Would highly recommend.
Michelle(Wednesday, July 10 13 09:40 pm BST)
I saw the skull ring design on their website and instantly thought of my partner - he loves it, the details are exquisite and each time he looks at it, he finds something else he hadn't noticed. It's
so different as well, I will definitely be getting him the skull design in cuff links to match - made by Rob of course! The service we received was second to none and nothing was an effort for them.
Thank you all so much!
Andrew and Jemma(Sunday, June 16 13 11:02 am BST)
I wanted to design my own bespoke engagement ring. I brought in a series of sketches which the team at Flawless then translated into a series of computer generated images before producing a beautiful
high quality ring. There was close attention to detail throughout and nothing was too much to ask for. The style of the ring is different to their trademark setting yet it was perfect, reflecting the
high level of skill employed. I would thoroughly recommend them!!!
Karin Warwick (nee Lunshof!)(Sunday, June 09 13 10:41 am BST)
If you haven't been to visit Flawless then you are missing the best personal jewellery service experience you are ever likely to receive! Rob helped design our wedding rings and bracelet,
incorporating gold from sentimental pieces, creating bespoke jewellery which is unique and full of memories! The attention to detail in designing my diamond and pearl drop wedding earrings means I
can enjoy them in many different styles and are absolutely unique!! We cannot rate Flawless highly enough, Rob, Kaylie and Shannon provide world class service which is hard to find these days and we
have all become great friends! Thanks again Rob, for making our special day so very special. Karin and Geoff
Gemma Lawrence(Thursday, May 23 13 03:15 pm BST)
I am sooo happy with my new gold bracelet that I asked Rob to make for me. It is exactly what I was after if not better.
I had an old charm bracelet as well as some other bits of gold that I wanted melted down and made into a Tiffany style ball bracelet.
Rob was extremely helpful in sourcing the exact size balls that I was after and I’m thrilled to bits with the result. I wear it most days!
Fantastic service. Highly recommended.
Thanks again Rob & Kaylie
Anna Hindson(Thursday, May 23 13 12:20 pm BST)
Wow! My fiancé and I got engaged in France and came to London to visit family. We looked everywhere for the perfect ring but couldn't find the right one. We stumbled upon flawless and were so
impressed! Rob and Shannon were amazing. They spent a lot of time with us showing us lots of different options. Rob really listened to what I was saying and we are just so happy with the end result.
It is divine!! We will be telling everyone we meet just how fantastic Rob and Shannon were! Thank you both so much. Everytime I look at my ring I will remember our trip to Europe and our visit to
Alison Legemah(Saturday, May 11 13 09:51 pm BST)
At 46 years of age I had never bought myself a 'proper' piece of jewellery. I had seen the daisy ring when I bought my son a watch from 'Flawless' in the autumn and had fallen in love with it.
Clearly not one to impulse buy I went away and thought about it! After a promotion at work I decided to treat myself. I am absolutely delighted with the ring! It looks beautiful, fits perfectly and
makes me smile whenever I look at it! Thank you! I love everything about my ring and the care and service I received was exemplary. Quite sure it won't take me another 46 years to purchase my next
Antonia Primarolo(Thursday, May 09 13 05:47 pm BST)
I recently asked Rob if he could do something with a rather boring sapphire pendant. He designed and made a new mount which looks fabulous. I have received several compliments on the new and improved
necklace. Thanks again Rob and Shannon.
Tony O'Rourke(Wednesday, May 08 13 09:50 am BST)
Some months ago I asked Rob at Flawless Jewellery if he could make a ring for my wife. From the very start he was in communication with me at every stage. The design and the materials. The end result
was beyond my expectations. To say my wife was pleased would be an understatement she was thrilled to bits. I would have no hesitation in recommending Rob and the girls to anybody who wants jewellery
designed and made. Thank you Rob Shannon & Kaylie.
Carol(Thursday, May 02 13 08:10 pm BST)
I am thrilled to bits with my diamond necklace that Rob re-set in a beautiful modern white gold setting. My friends cannot believe it is the same stone, it now sparkles and looks stunning! Thank you
Rob, Kayleigh and Shannon, I will recommend you to everyone.
Carole(Wednesday, May 01 13 04:55 pm BST)
I took my favourite bracelet to "Flawless" for repair and was overjoyed at result. I mentioned that I had always wanted a necklace to match and Rob agreed to make me one. A few weeks later he rang to
say it was ready. I was absolutely speechless when I saw it. I love it!
Turquoise stones in good quality gold settings are rare. This is a masterpiece!
I now have a totally unique piece of exquisitely made jewellery.
Rob is an absolute craftsman and I would recommend his work to anyone.
Susan Profitt(Wednesday, May 01 13 12:09 am BST)
Rob made me a beautiful gold bangle out of scrap gold (broken chains, odd earrings and a few pieces of jewellery I no longer wore. The end result was far beyond my expectations and I am absolutely
delighted. The bangle has been well admired and I have recommended Rob and Shannon to my friends.
Joanna(Friday, April 26 13 10:08 pm BST)
I wanted to have an old ring that I had inherited, reset with white gold and replace a missing diamond.
Rob and Shannon were really friendly and very patient in helping me decide what to do.
The finished ring is stuning ! I get lots of comments on how beautiful it is and I am really pleased that I had it remodelled.
I will definitely be having some more work done soon !
Sue(Monday, April 08 13 04:37 pm BST)
I would like to say how absolutely delighted I am with my diamond stack rings. They look really stunning and are a great idea. I have had so many lovely compliments whilst wearing them. Rob's care
and attention to detail is much appreciated, he is a master craftsmen. I will be coming back for more bespoke jewellery.
Julie Tucker(Saturday, March 02 13 12:40 pm GMT)
What would my daugther choose for her 21st birthday ring was my dilema.. Not for her a diamond ring like her sister because that is for the man in her life to delight her with, so we looked at the
many beautiful rings on display in the store and were told the history of them which is an education in itself! She settled on the most wonderful choice - one which had been lovingly crafted for the
Queens jubilee year. Yes of course we could make changes if we wanted nothing was too much trouble. Sharing that decision with my daughter and the team at Flawless, was a memory i shall treasure. The
ring of course is Flawless and graces my daughters' hand every day. Thank you so much for making us such a special ring which Chloe will treasure for ever
Pam and Howard(Saturday, February 23 13 03:29 pm GMT)
Rob at Flawless made us an aurora platinum engagement ring after being recommended to us by two different friends. Not only were we completely overwhelmed by the professional and personal service we
received but the quality of the ring made was absolutely outstanding. Rob really is a true craftsman and the best compliment we can pay him is that we can’t stop looking at the ring. It is beautiful.
Right from our first visit we knew that Rob’s sole aim was to make us happy with our purchase. He listened to our budget and guided us carefully through the different stages of choosing the right
diamond and style of ring. We actually looked at various diamonds under magnification and chose the one we wanted. What a unique experience and it is worth mentioning too that there was no sales
patter to make us spend more.
Rob and Shannon showed a genuine interest in us and ‘our story’ making this special purchase truly memorable. We were surprised at the three week turnaround considering that the ring was made from
scratch and we even increased the band size after the ring had been made (as we had changed our minds about the fit). You will not find anything comparable on the High Street, in price, quality or
service and for those reasons alone we will definitely return to Flawless for our wedding rings. Pam and Howard x
Bernard Morgan(Tuesday, February 19 13 11:23 am GMT)
I commissioned an eternity ring to be made for my wife just before Christmas, the ring was really well made and my wife was pleasantly surprised.
Amy Shepherd(Wednesday, February 13 13 02:36 pm GMT)
I have dealt with a number of jewellers over the past few months having proposed to my fiancé to try and find her the ring that she would love. None of the others I have dealt with had the patience,
attention and detail and sheer determination to ensure we ended up with exactly the ring that my fiancé wanted. The service was first rate, truly personalised, and the ring was similarly first rate,
with the personalised details exactly as we requested.
Having considered a large number of jewellers including some very high profile ones, it was the combination of a trusted experienced pair of hands and clear dedication to perfection coupled with a
really friendly and helpful service that swayed us.
I would not hesitate to recommend Rob and the rest of the staffat flawless for those reasons.
K Mitchell(Saturday, February 09 13 07:54 pm GMT)
Thank you to the Staff at Westerham. We are so pleased we could buy my wedding ring locally. I asked them to resize my engagement ring that hasn't been done properly by another shop.. I was given
good advice about the work to the ring and potential risks , they explained what they could do. During my time in/out of the shop, I bought my future husband a chain that he liked too. Quality staff,
service and products
Great service, and unique, beautiful jewellery design.
Phil Gee(Monday, February 04 13 03:34 pm GMT)
Thank you Rob and Shannon for providing me a quick and easy service. I arrived with some ideas and Rob put my mind at rest with the description of what he could do for me. My Wife loves it. Thank you
for helping me achieve my goal. A Happy Wife. Brownie points well earned.
Rebecca Carr(Wednesday, January 16 13 10:24 am GMT)
My husband bought me one of the beautiful daisy rings in silver. It is absolutely stunning and I have had so many positive compliments. Thank you Shannon and Rob for the fabulous service. Wonderful
Alf and Leona(Monday, January 14 13 09:39 pm GMT)
We were pleased to entrust Rob with a special diamond - he has made a beautiful job of the pendant for us - a classic, elegant design which was ready very quickly and is the subject of much
admiration. Thanks Rob!
Keith Crowdy(Friday, January 11 13 09:53 am GMT)
Pendant and chain beautiful and wife loves it
Joyce Knight(Friday, December 14 12 07:52 am GMT)
My engagement ring which I loved, lost a claw many years ago which I had fixed by another company. Instead of keeping the exact design they changed it by reducing the height of the setting. I was
very disappointed and my engagement ring never seem the same to me after that.
Many years later I thought I would see if I could get my ring back to the way it was. I went to FLAWLESS, they understood straight away and redesigned by ring to how it look when I first had it. I am
so thankful. Being a very sentimental person my engagement ring is very important to me and having it back to the original design was fantastic. I WOULD RECOMMEND THEM TO ANYONE.
Ian Raeburn(Wednesday, December 12 12 03:21 pm GMT)
My wife and I were looking as an anniversary present for an everyday ring for her
right hand that would complement the rings on her wedding finger (Engagement,
Wedding band and Eternity) with three sapphires to represent our boys.
After an exhaustive search we decided to try and create our ideal ring on our home
computer and came up with something we liked. We have had beautiful bespoke jewellery
commissioned at Flawless in the past so didn’t hesitate in taking the design to them.
We were excited by Flawless’s enthusiasm to take on the commission and the
suggestions they made to improve the continuity and design of the ring to really bring
it to life. We were shown a choice of exquisite stones (the diamond cut sapphires that
we chose are amazing) and a professionally computer generated design of the ring.
The hard part now was containing our excitement while the ring was actually crafted.
The finished ring is absolutely stunning and better than we could have imagined,
we now have an amazing one of a kind ring that has great meaning to us
and will be treasured for the rest of our lives.
Flawless have again demonstrated that they are extremely professional, friendly
and dare I say it “flawless” in bringing to life exquisite jewellery and I look forward
to the next commission I know my wife and I will have for them.
Amanda Jagger(Saturday, December 08 12 08:33 pm GMT)
Rob did a fantastic job reinventing my ring. Adding a stone and changing the design completely. The ring is beautiful and all credit is due to Rob's patience and attention to detail throughout the
design process. I love my ring as it is unique and exquisitely made. Thanks Rob, I love it!
Sally Leigh(Friday, December 07 12 10:03 am GMT)
I love my new rings and really appreciated the time, care and exploration of different ideas with the guy who actually makes them.
We explored different shapes, finishes and combinations before we got a really fantastic flexible set of rings.
I would definately recommend a visit.
Mickey Parish(Wednesday, November 07 12 08:56 pm GMT)
Nice and helpful shop. Our ring was chosen and ready at short notice and on time. They did everything they said they would !
MIchael Bonnici(Sunday, October 28 12 09:47 pm GMT)
We bought our wedding bands from Flawless Jewellery and we are both delighted with them. We were happy with the personal service and they were glad to amend the size of our rings afterwards at no
extra cost. We are both very happy with the finished rings, next time we need jewellery we will be coming back to Flawless Jewellery.
Amanda & Paul(Tuesday, October 16 12 11:43 am BST)
An amazing service from Rob. Had a few ideas but Rob was able to turn them into a beautiful ring. Couldn't be more pleased.
Andy Stevenson(Tuesday, October 16 12 11:38 am BST)
I met Rob whilst I was Managing Ted Baker in Bluewater and sold his lovely wife Mandy a bag. We got talking and I told him I was intending to propose to my girlfriend in Barbados this year. He gave
me his card and described the service he provided with a passion you don't get from major chains. Mandy had some amazing jewellery which Rob had made so the proof was there that he only created
unique, quality pieces. I had to keep the whole operation a secret and the team at Flawless (Shannon and Kayleigh ) were great at keeping contact discreet. Rob was able to advise me on the pro's and
con's of all designs and let me create something beautiful and unique. I managed to smuggle the ring to Barbados and propose in a Gazebo at sunset with the ring of her dreams! She said yes and we
went see the Flawless team as soon as we got home who were so friendly and pleased for us. I will only ever buy jewellery from Flawless now as it represents the best in service, quality and value for
Jan Lumley(Saturday, October 13 12 04:49 pm BST)
I would like to recommend Flawless, they give a personal and efficient service producing something special that you want to wear everyday !!
Katey(Friday, October 12 12 08:40 pm BST)
Rob has recently redesigned a ring so that I can get more wear from it - afterall, diamonds shouldn't be locked away. Rob's designs are a refreshing mix of contemporary flair mixed with a classic
high quality and I am extremely happy with the finish. Thank you very much Flawless.
Nigel Pilcher(Saturday, September 15 12 10:13 am BST)
Marlene and I are very pleased with our fantastic wedding rings.The Quality of the Titanium and White Gold is very good at really competitive prices.Rob was very helpful and patient with us.Really
liked the after sales phone call as well! Nigel
ANGIE SAVILLE(Wednesday, August 22 12 10:19 pm BST)
I HAVE JUST COLLECTED MY RINGS WHICH ROB AT FLAWLESS RE-DESIGNED FOR ME, THEY ARE ABSOLUTLEY BEAUTIFUL, I WOULD RECOMMEND ANYONE TO USE THIS FAMILY RUN BUSINESS THEY ARE PROFESSIONAL AND FRIENDLY -
FLAWLESS IS THE PERFECT WAY TO DESCRIBE THE SERVICE BUT MOST OF ALL THE BEAUTIFUL RINGS I NOW HAVE ON MY HAND - THANK YOU SO MUCH - ANGIE FROM ORPINGTON XOXO
Jordan & Jessica(Friday, August 03 12 03:01 pm BST)
Hi to all at Flawless
Just a quick word on how fantastic we found the service during our recent visits to your shop.
The wedding rings we purchased were absolutely perfect and I still continue to refer you to friends and family to fulfill their needs.
Thanks for all your help and really appreciate the quick turn around.