Testimonials

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  • Maire Williama (Thursday, August 10 17 02:07 pm BST)

    Very pleased with the service at Flawless. I'd been meaning for years to have a very old, traditional, engagement ring made into 2 stacked diamond rings which I could wear but then pass on to my two daughters. I'm delighted with the rings as they look beautiful together, but also individually. They look wonderful, very modern and the whole process could not have been easier.

  • Sandra McKay (Thursday, July 13 17 04:47 pm BST)

    Dear Rob, and the team at Flawless,

    We’re just back from our wedding / honeymoon and I wanted to drop you a line to say how much I am loving wearing the rings you made.

    The positive testimonials on your website were the reason I came to see you, looking for advice and ideas on remodelling some inherited rings, so I thought it was important to add my own words of thanks!

    The whole experience was great, from our first meeting when you explained about the stones we had and suggested various ideas. There was no pressure at all, and you helped me decide what would work, and understood perfectly what I wanted. I’m totally thrilled with both rings, which are modern, simple and stylish.

    I’ll be very happy to recommend your expert services to friends.

    Best wishes,

    Sandra

  • Cerys (Wednesday, July 12 17 10:57 am BST)

    I can't thank you enough for making my wedding ring perfect - I was wary about letting it go as it means so much to me, but knew it just wouldn't last as it was. I'm so delighted that you managed to mimic the original ring so closely and use all of my (very sentimental) diamonds, but you also knew that it needed to be set slightly differently to last forever! It now feels solid and sparkles beautifully, and is a much much improved version of the ring we originally chose, whilst still retaining everything that was so special about it. I can't believe how much better it looks, and I can't stop looking at it! Thank you for doing such an amazing job, I would recommend you to anyone in a heartbeat.


    Thank you again for everything.

    Cerys

  • Vivienne (Tuesday, July 11 17 01:31 pm BST)

    The name Flawless is the absolutely perfect name for the expertise, craftsmanship and quality which is on offer at Flawless.

    They have re-made my broken engagement ring giving it a better setting than its original and Rob noticed some diamonds loose in another ring I was wearing at the time and secured them.

    Also their team designed and remodelled a clipped ring giving it a new lease of life. A finished picture of how it would look was sent to me beforehand for discussion.

    I would certainly recommend Flawless as the perfect choice whether it's just to enlarge a ring, repair, remodel or a new design made.

    I can't thank them enough for transforming my rings.

  • Pip (Friday, July 07 17 06:03 pm BST)

    Words cannot express what Flawless has done for me. I lost my mum in July last year and inherited her wedding and engagement rings plus others handed down to her in the family. Rob very skilfully redesigned the rings into a necklace for me to remind me of my parents. He also redesigned my engagement ring and wedding ring including gold from my mums ring. I will have my parents with me forever. Thanks Rob for keeping my memories alive.

  • Mel (Tuesday, May 23 17 06:22 pm BST)

    I have always wanted to give my wife the engagement ring I wish that I could have afforded when we were young. Flawless took the original solitaire ring, mounted the diamond into a gold signet ring and incorporated the gold into a new solitaire ring, adding a half carat diamond set in the Aurora mounting. Both rings are fabulous, Rob is an incredibly skilful jeweller and Shannon and Kaylie were patient and knowledgeable in guiding us through the design process. The whole experience has been wonderful and we recommend Flawless to anybody looking for something special.

  • Karen Brown (Saturday, May 20 17 08:23 pm BST)

    Flawless Jewellery made a fabulous job of remodelling my trilogy ring. We gave them a picture of the design we wanted and the ring they created matched it perfectly. We can't thank the team at Flawless enough and highly recommend them.

  • Carole,Petts Wood (Tuesday, April 11 17 05:49 pm BST)

    I cannot find the words to express my admiration for the skill and craftsmanship of Rob.
    When we got married 50 years ago, I chose a wide ring made of links of three types of gold. The three colours of gold formed a pattern around the ring. Several years ago I had the ring made smaller and lost the pattern on the major part of ring. Recently one link broke on my ring and I took it to Rob to repair. The result exceeded all my expectations. The ring is now perfect, the pattern has been restored and it is as beautiful as it was when new!
    Thank you Rob, it is a work of art!

  • Ross Shields (Saturday, April 01 17 09:47 am BST)

    Couldn't have asked for a more helpful and professional Service. Choosing an engagement ring is a massively daunting experience for any man....but from the minute I walked into Flawless I knew I was in good hands! All the staff are extremely knowledgeable and enthusiastic, they are willing to offer advice but make sure you make the decisions. The ring itself was out of this world and I couldn't have been happier with it (neither could my now fiancé). A special thanks to Kaylie for everything! I will definitely be back for the wedding bands.....and eventually an eternity ring.

  • Libby (Saturday, March 25 17 08:35 am GMT)

    I was recommended Flawless to remodel a 5 diamond ring my fiancé had inherited and we were not disappointed.
    Rob and his team were fantstic and gave great suggestions and advice to guide us through giving the diamonds a new life in a new setting. They took time to talk to us and explain the processes. The design pictures were very helpful.

    The final result is absolutely beautiful and I couldn't be more pleased! I feel very lucky to be able to keep the family diamonds and give them a new life.
    Thank you so much!

  • Joe (Tuesday, March 21 17 03:59 pm GMT)

    Hello Flawless team,

    I thought you would want to know that your beautifully made ring was accepted by my now fiancé. She loved the ring and even more importantly it fit.

    Thank you again for making the most special and individual ring. We are very grateful.

    Already thinking about designs for the wedding rings.

    Thanks again

    Joe

  • Pam Ashcombe (Friday, March 10 17 11:22 pm GMT)

    I just want to say I love my new rings, my sapphire and diamond ring is beautiful and I love to wear it. My single diamond is what I would have chosen for my engagement ring if we had had the money at the time. Both rings included stones from both our mum's rings which makes them all the more special. Shannon and Rob were rest and helped us make something special even though we didn't really know how to go about it. Lastly Geoff decided to have 3 sapphires added to his wedding ring, the stones were from his mum's ring. He absolutely loves it!! So do I. Thank you all so muc and would thoroughly recommend you to anyone with just a small idea which will become a 'gem' with your help. Thanks again!!

  • Sarah Phillips (Friday, March 10 17 01:54 pm GMT)

    We had our wedding rings made in October & they are both absolutely gorgeous! Mine was remodelled using diamonds from my late Mother in Laws' Engagement ring. It looks amazing!

  • Peter Perchard (Friday, March 10 17 01:45 pm GMT)

    I ordered a ring for my wife to celebrate our 10th wedding anniversary. It was a surprise and after speaking to the staff at flawless I decided on a half eternity ring. I was really happy when it arrived and when I gave it to my wife in Paris on our weekend celebration she was speechless. We are both so happy with the quality of the ring and will not hesitate to use flawless again in the future.

  • George (Friday, January 06 17 03:24 pm GMT)

    I used Flawless on the recommendation of a family friend, and I am very pleased I did.

    I went in with an image in my head of the engagement ring I wanted for my Fiancée, and this was delivered exactly as I wanted it to be.

    From the very beginning, everybody in the shop was knowledgeable, friendly and helpful and I wouldn't hesitate to use them again at all.

    Thanks again!

  • Laura (Thursday, December 22 16 04:01 pm GMT)

    Dear Shannon and all at Flawless

    Just received my ring well it is really beautifully made and it surpasses all my expectations!!!

    I really appreciate the care and attention to detail to reproduce the design we have worked on. The design also lends new and much needed life to the diamond. I will recommend you far and wide and wear the ring with pride remembering my parents to whose memory it is dedicated.

    I hope to be able to work with you again in the near future.

    Merry Christmas to the whole team and a really happy start to 2017.

    Kind regards
    Laura

  • lianne Gold (Thursday, December 08 16 06:43 pm GMT)

    I chose Flawless as the communication I had with Rob was very good. He was open to suggestions and forthcoming with ideas on how to change my broken engagement ring into something I'd be happy to wear. He put me at ease and didn't make me worry that I was being a nuisance when I bombarded him with pictures of my broken ring. I was happy with the makeover on my 20 year old ring. Like it so much more now and hope it lasts another 20. Would happily buy again from Rob and the the ladies at Flawless.

  • Paula Chambers (Wednesday, December 07 16 01:28 pm GMT)

    Rob made me beautiful eternity ring for my wedding anniversary. White gold and diamonds. My wedding ring is almost a wishbone shape so not a regular band and probably not any easy shape to work with. The new ring fits it perfectly. It's as though they were both made at the same time.
    I am so very pleased with the ring. It is everything I wanted it to be and more!
    It has been admired by so many people and it makes me happy every time I look at it.
    Thank you so much.

  • Wendy (Tuesday, December 06 16 12:01 pm GMT)

    I am absolutely thrilled with it!! My goodness, it doesn't look anything like the other one and the setting has improved the look of the stone immeasurably.

    Huge thanks to Rob and to you for all your wonderful workmanship, care and customer service.

    You said the eternity ring would look new, and it most definitely does. I feel like I've got a new 'old' ring! Absolutely amazing.

    Thanks again - it now feels a very special piece of jewellery, and it's lovely to know what the stone is quality wise too - really pleased.

    Wendy

  • Caroline Wilshaw (Friday, December 02 16 06:05 pm GMT)

    I have bought new pieces and had heirlooms remodelled at Flawless. I actually wouldn't go anywhere else. Rob and his team are amazing. Their work is as the names suggests, Flawless. I recently purchased some beautiful diamond earrings for my daughter's special birthday and they are perfect. Thank you so much.

  • Fiona (Thursday, December 01 16 01:39 pm GMT)

    Just to let u know that the ring is perfect. It is absolutely beautiful and so happy with it.

    Thank you so much for all the time u have given this and the superb job you have done.

    The communication and service has been excellent and I can't thank you enough

    Fiona

  • Adele & Kelvin (Tuesday, October 11 16 11:57 am BST)

    Hi Rob (and Kaleigh of course!),

    We just wanted to drop you a note after collecting our rings yesterday.

    We are both completely in love with them and are absolutely thrilled with how they turned out. We are so glad that we found you and worked with you (and trusted your advice!) as they are absolutely
    perfect.

    What’s really great about both rings is that as you turn them or look at them from different angles they look completely different, plus they are so easy and comfortable to wear which as you know is
    really important for Kelvin being a chef.

    Anyway, we just wanted to thank you both again!

    Adele & Kelvin

  • Rachel (Saturday, October 08 16 09:01 am BST)

    Love my new trillion ring that I got made specially for having my new baby boy
    A very beautiful sentimental piece

  • Aimee holland (Tuesday, October 04 16 08:13 am BST)

    Thankyou for my stunning and very cool gold and onyx signet ring we disgned together!!!!
    I can't stop wearing it.

    Aimee holland
    X

  • Penny (Friday, September 30 16 01:18 pm BST)

    Dear Flawless Team

    Thank you for my beautiful sapphire eternity ring which arrived this morning. I am going to enjoy wearing. I have small fingers and it looks lovely, a nice fit.

    Thank you

    With best wishes

    Penny Elliott

  • Angela Fraser (Wednesday, September 28 16 02:59 pm BST)

    After 10 years of being lost behind the fireplace Flawless took my battered engagement and eternity rings, along with my wedding ring and made them into a beautiful jewelled band. Exactly what I had
    asked for. Thank you!

  • Faye (Saturday, September 17 16 03:52 pm BST)

    After 10 years of marriage my wedding ring was looking worn and scratched..I took it to flawless in Westerham and I have just got it back....I am over the moon... It looks brand new...sparkling and
    shiny.. I love it...thank you so so much x

  • Jacquie Syms (Wednesday, July 27 16 08:46 pm BST)

    A friendly, helpful and patient service from start to finish.
    My daughter loved her thumb ring and the personal attention she received
    A lovely piece of jewellery

  • Katie (Wednesday, July 27 16 06:30 pm BST)

    Flawless have transformed the ring my Granny gave me into two beautiful, modern stacking rings using the diamonds, gold and moonstone. I now wear them everyday after having the original ring in a
    jewellery box for years, they are truly lovely. Shannon was brilliant and was able to offer design ideas, listened to what i liked/didn't like and kept me up to date with the progress. I would
    recommend Flawless to anyone looking for a unique piece of jewellery

  • Kelly Dunn (Tuesday, July 26 16 04:36 pm BST)

    I last wore my engagement and wedding rings nearly 8 years ago. My fingers has got bigger during pregnancy. My engagement ring was a platinum full set eternity ring and no place would help me get it
    made bigger. That is until I found Rob and the team at Flawless. They made my engagement ring big enough for me to wear again. They also corrected the nightmare work done by another jeweller on
    making my wedding ring bigger. I am so happy with the results and that I now can wear both rings. I will never go back to a high street jewellers again. Rob has a customer for life! Thank you guys
    for what you have done for me as I thought my eternity ring would be in the loft for a very long time.

  • Jenny (Saturday, July 23 16 08:26 pm BST)

    My engagement ring had been sat in a box for over 20 years, for my 50th birthday my husband treated me to a new ring using the original diamond. Whilst I had an idea what I wanted my new ring to look
    like Flawless helped with design ideas and then continued to make a perfect engagement ring which I can wear everyday along with a wedding band which was made to match. I am very happy to recommend
    Flawless, their customer service is excellent and I am very pleased with my new rings.

  • Faith (Thursday, July 07 16 08:56 am BST)

    We couldn't recommend Flawless Jewellery highly enough. The service was excellent - everyone was so friendly and helpful. my engagement ring is perfect, and we both love our wedding rings, and thank
    the team so much for everything.

  • Victoria Clancey (Tuesday, July 05 16 01:53 pm BST)

    What an excellent service from start to finish, I had no idea I could love a ring so much? Rob has worked his magic bringing my old ring back to life with an added sparkle. Will definitely recommend
    flawless to all my family and friends! Vic

  • Fiona (Saturday, July 02 16 08:41 am BST)

    Thank you for helping me design beautiful necklaces for my daughter's 18th birthday. You are real experts at what you do and made this a wonderful customer experience. She loves the necklace. Many
    many thanks.

  • Justine Nugent (Friday, July 01 16 04:26 pm BST)

    I came across Flawless when I was searching for a local jeweller to make a ring I had in mind out of old, no longer loved bits I had. They were absolutely amazing, they listened and gave me ideas I
    wouldn't have thought of myself. The result was a fabulous stack ring which I completely love. It's different, eye catching and sparkles lovely. I would totally recommend Rob and his team they were
    fantastic from start to finish. Thank you once again.

  • Roz (Friday, July 01 16 09:52 am BST)

    I would definitely recommend Flawless (and hope to be back in the future!). They really listened, made good suggestions and the finished product (ruby necklace and earrings) is beautiful

  • Su parsons (Thursday, June 30 16 05:33 pm BST)

    Thank you to all at flawless for helping me mark my daughters 21st with a beautiful diamond necklace. You helped me with the design and met the very short deadline i gave over the Christmas period. I
    was thrilled and so was she :-)

  • Gillian Reidy (Thursday, June 30 16 12:05 pm BST)

    I had a 3 stone diamond ring completely reset in a modern design in white gold. It is absolutely beautiful and looks like a new ring. I was so please with the service and advise I received at
    Flawless and would wholly recommend them.

  • Laura & James (Thursday, June 30 16 05:45 am BST)

    Highly recommend FLAWLESS a wonderful Jewellers!
    A lovely experience from start to finish in designing our Engagement ring, choosing the diamond, agreeing on the band and requesting a unique 5 claw setting meaning something to us both making it
    extra special - thank you Rob for creating what we wished for and Shannon for your guidance and assistance, keeping us informed of progress and your follow up after care. 10/10 Flawless

  • Carly (Wednesday, June 29 16 02:42 pm BST)

    Love my earrings and absolutely LOVE my new ring created and designed by Rob at Flawless. Brilliant service and can't wait for my next piece...one day hopefully. cannot wait to see my ring. Will
    definitely be coming back to Flawless xx

  • Jane Ashby (Thursday, May 12 16 01:47 pm BST)

    I had my Mum's wedding ring remodelled at Flawless. Rob and Kaylie took time to discuss the design with me and I was absolutely delighted with the result, not to mention that Rob pulled out all of
    the stops so that it was ready for me to collect the day before Mothering Sunday. I have had so many compliments on the ring and I now have something very precious that I can wear. Thank you

  • Ellie (Thursday, April 07 16 10:59 am BST)

    Thank you so much for my stunning ring, you have an incredible team. After much patience and design ideas back and forth you've created something that I absolutely love. Highly recommend this
    jewellers very professional and the loveliest people.

  • Bernadette Briant (Monday, April 04 16 09:09 am BST)

    Rob was recommended to me by a friend and I'm so glad. After 30 years my wedding ring and diamond ring were no longer wearable and needed remodelling. Rob understood me perfectly and came up with a
    design of two matching gold rings with my diamonds set into one. I collected them last week and was overwhelmed by what he'd done. Somehow my diamonds look twice as big! Thanks Rob for your idea,
    talent and lovely service.

  • Rachel Avery-Mercer (Saturday, April 02 16 10:34 am BST)

    Firstly, the team at Flawless secretly and perfectly helped my now husband design my engagement ring. Based upon the design of my late grandmother's engagement ring, I was so overwhelmed when I saw
    it. Of course then it had to be Flawless designing my wedding band too. After lots of discussion and design ideas, we went for an orange blossom engraving with a neat beading edge. When I saw it for
    the first time I was in love with it! It sparkles beautifully and the two rings fit together perfectly. Both Shannon and Kayleigh were fantastic, so helpful, friendly and attentive! Thank you
    Flawless, from a very happy Mrs M! X

  • Kim Curtis (Thursday, March 31 16 10:26 pm BST)

    Just picked up my last two rings. Beautiful, Rob gets it right every time.
    I didn't know what I really wanted, what I got is exactly what I wanted. Thank you Rob for your patience and Kayleigh for your lovely customer service.

  • Joanne (Wednesday, March 30 16 09:35 pm BST)

    Excellent service and remodelled my wedding rings perfectly

  • Mr Gary Minshull (Wednesday, March 30 16 10:48 am BST)

    I have come back to Flawless Jewellery time and time again. The service quality and designs is unique in itself thank you Rob and his Team for being that specialist jewellery shop everyone needs.

  • Fran Goodger (Monday, March 21 16 01:20 pm GMT)

    My ring is beautiful and I've received so many comments complimenting it. The service I received from Flawless was excellent, Rob is a very dedicated and gifted jeweller and all the staff were
    friendly and always helpful.

  • Kim Curtis (Friday, February 19 16 09:55 pm GMT)

    Wow, just picked up my first of three rings being remodelled by Rob . I wanted to cry but was too embarrassed in front of the team. To see the beautiful ring Rob made was just beyond my imagination.
    From the very start of the procedure the team make you welcome relaxed and feel so secure in the expert knowledge they have. Rob is a true Artisan. Thank you Thank you Thank you x

  • Lydia Nicholson (Friday, February 19 16 03:27 pm GMT)

    We recently used Flawless for our wedding rings and received an excellent, friendly service.
    We designed our rings and used jewellery we no longer wore and added them to the rings, we loved this unique idea and made them even more precious.
    We would recommend Flawless to all our close family and friends and will be coming back our selves for anniversary gifts.
    Thanks for an outstanding service.

    Kind regards

    Lydia

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